Right of withdrawal

In accordance with current legislation, the customer has a period of 30 days from receipt of their order to exercise their right of withdrawal, without having to justify any reason .

Return conditions

To be eligible for a refund, the returned product must:

• To be new , unused and unworn

• To be returned in its original packaging

• To be complete and in perfect condition

Any product that is damaged, worn, incomplete or shows signs of use will not be eligible for a refund.

Return procedure

Before returning any item, the customer must contact our customer service department at the following address:

📧 contact@braceletcheville.fr

Return instructions, as well as the exact return address, will be communicated by email after validation of the request.

No returns will be accepted without prior request.

Return shipping costs

Return shipping is free.

In these situations, a suitable solution (replacement or refund) will be offered.

Return address

Products must be returned to the address provided by our customer service department upon validation of the return.

📍 Country of return: France

Refund period

After receiving and verifying the returned product, the refund will be issued within a maximum of 14 days .

Refund methods

The refund will be issued via the payment method used for the order , including:

• Bank card

• PayPal

• Any other payment method used during the purchase